If you are not satisfied for any reason, email support@pettravelrequirements.com (or reply to your receipt) within 14 days of purchase and we will issue a full refund. No questions asked.
If you report an error in our data for your route — for example a requirement or deadline that does not match the official source — we will issue a full refund immediately, even after 14 days, and fix the data.
Refunds are processed by Lemon Squeezy to your original payment method. Your bank may take 5–10 business days to show it. After a refund the licence key is deactivated.
This policy does not affect any statutory rights you have as a consumer.